1. Introduction
Welcome to Task Up, a global freelancing platform designed to connect businesses, entrepreneurs, and individuals with skilled freelancers across multiple industries. Whether you’re a client looking to hire or a freelancer seeking new opportunities, Task Up provides a secure, efficient, and user-friendly environment to facilitate professional collaboration.
These Terms & Conditions ("Terms") govern your access to and use of Task Up’s website, services, and platform features. By creating an account, browsing, hiring freelancers, or offering services, you agree to comply with these Terms. If you do not agree with any part of this agreement, please discontinue the use of our services immediately.
At Task Up, we are committed to fairness, transparency, and trust in all professional interactions. These Terms establish guidelines for responsible usage, outline the rights and obligations of both freelancers and clients, and help maintain a safe and reliable freelancing ecosystem.
We recommend that all users read these Terms carefully, as they constitute a legally binding agreement between Task Up and its users. This document covers important topics such as account creation, payment terms, intellectual property rights, dispute resolution, and termination policies.
Task Up reserves the right to update or modify these Terms as needed to reflect changes in services, industry standards, or legal requirements. Any updates will be communicated through email notifications, in-platform alerts, or website announcements. Continued use of the platform after updates take effect signifies acceptance of the revised Terms.
2. Definitions
For clarity, the following terms are used throughout this agreement:
- "Task Up" / "We" / "Us" / "Our" – Refers to Task Up, its affiliates, and authorized representatives.
- "User" / "You" / "Your" – Refers to any person or entity accessing or using Task Up, including freelancers and clients.
- "Client" – Any individual, business, or entity using Task Up to hire freelancers for projects.
- "Freelancer" – Any individual or business providing services through Task Up.
- "Project" – A job or task posted by a client, for which freelancers can submit proposals and complete work.
- "Services" – Refers to any work, tasks, or digital solutions offered by freelancers on Task Up.
- "Agreement" – This Terms & Conditions policy, along with our Privacy Policy and other platform guidelines.
3. User Eligibility & Account
Registration
A. Eligibility
To use Task Up, you must:
Be at least 18 years old (or meet the minimum legal working age in your country).
Have the legal capacity to enter into contracts.
Provide accurate and up-to-date registration details.
Use the platform for lawful professional purposes only.
Task Up reserves the right to suspend or terminate accounts that violate eligibility criteria.
B. Account Creation & Management
- Users must create an account using a valid email address and strong password.
- Profile information (such as name, skills, portfolio, and payment details) must be accurate and truthful.
- Users are responsible for maintaining the security of their account credentials.
- Account impersonation, sharing, or fraudulent misrepresentation is strictly prohibited.
4. Freelancer & Client Responsibilities
A. Freelancer Obligations
- Deliver high-quality work within agreed timelines.
- Maintain professionalism in communication and service delivery.
- Provide accurate and transparent pricing for services.
- Comply with all applicable copyright and intellectual property laws.
- Respect confidentiality and client agreements.
Freelancers are independent contractors and not employees of Task Up.
B. Client Obligations
- Provide clear, detailed project descriptions.
- Respond to freelancer inquiries and feedback on time.
- Make payments promptly through the platform’s secure payment system.
- Use Task Up only for legitimate business transactions.
- Maintain professional communication with freelancers.
Clients are responsible for reviewing freelancer work before final approval.
5. Payments & Transaction Policies
A. Payment Processing
Task Up facilitates secure payments through integrated payment gateways. All transactions are encrypted and securely processed to protect user data.
B. Refunds & Dispute Resolution
Task Up provides a dispute resolution service for disagreements between freelancers and clients. The platform will assess cases fairly and may issue refunds at its sole discretion.
6. Prohibited Activities
Users must not:
Engage in fraudulent transactions or misrepresentation.
Post illegal, offensive, or harmful content.
Attempt to circumvent platform fees by making payments outside of Task Up.
Share confidential client or freelancer information without consent.
Use Task Up for activities that violate intellectual property laws.
Violation of these rules may result in account suspension, legal action, or permanent bans.
7. Intellectual Property Rights
Freelancers retain the rights to original work, unless explicitly transferred to clients through contractual agreements. Clients are granted usage rights for completed projects upon full payment.
Users must respect copyright laws and refrain from unauthorized use of another user’s content.
8. Termination & Suspension
Task Up reserves the right to suspend or terminate accounts if users:
- Violate these Terms.
- Engage in fraud, harassment, or abuse.
- Fail to meet identity verification requirements.
Users may also choose to deactivate their accounts through Account Settings.
9. Limitation of Liability
Task Up is a facilitator of professional connections and is not responsible for:
- The quality of work delivered by freelancers.
- Payment disputes or business losses incurred by users.
- Technical issues or downtime affecting service availability.
Users assume full responsibility for their transactions and project engagements.
10. Changes to These Terms
Task Up may update these Terms & Conditions as necessary to reflect changes in laws, platform policies, or security requirements. Users will be notified of significant updates via email or platform alerts. Continued use of Task Up after such updates constitutes acceptance of the revised Terms.
11. Contact Us
For any inquiries regarding these Terms, please reach out:
Email: taskupSupport@gmail.com
By using Task Up, you agree to abide by these Terms & Conditions and contribute to a professional, secure, and productive freelancing environment.
